director of digital product - greater nyc in new york

posted
contact
daniel lehman, tatum executive services
job type
permanent
salary
US$ 160,000 - US$ 170,000 per year
apply now

job details

posted
location
new york
job category
Information Technology
job type
permanent
working hours
9 to 5
salary
US$ 160,000 - US$ 170,000 per year
experience
5 Years
reference number
499693
contact
daniel lehman, tatum executive services

job description

job summary:

DIGITAL PRODUCT TEAM LEADER - Greater NYC Area

Summary:

Our Client is a fully funded SaaS firm in a growth phase, and they are looking to add a Director of Digital Product to their team! This position manages and supervises the digital product management team and acts as a change agent in the organization to transform the digital experience to create a superior consumer experience.

Working closely with customer facing and back-office teams across the organization, the Digital Product Team Leader will develop and prioritize an innovative digital consumer product roadmap and work to insure a strong experience is created for B2B and/or B2C customers.

    Qualifications:

    • College degree required
    • Ten plus years of industry experience, specific digital experience preferred
    • Energized by leading and influencing change within the organization
    • Previous management experience
    • Ability to influence across the organization in a highly matrixed/cross-functional environment
    • Ability to prioritize multiple workflows
    • Strong analysis skills and ability to interpret and make data driven decisions
    • Excel, Word, and PowerPoint proficiency
    • Driven self-starter

    The above description covers the most significant responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

    Location:

    Waltham, Massachusetts

    About Cambridge Savings Bank:

    Cambridge Savings Bank is a full-service financial institution with approximately $5 billion in assets that is committed to improving the quality of life in the communities it serves. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services and has branches located in Arlington, Bedford, Belmont, Burlington, Cambridge, Charlestown, Concord, Lexington, Melrose, Newton, and Watertown.

    Cambridge Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

     
    location: New York, New York
    job type: Permanent
    salary: $160,000 - 170,000 per year
    work hours: 9 to 5
    education: Bachelor's degree
    experience: 5 Years
     
    responsibilities:

    Responsibilities

    • Effectively manage, advise, and coach the Consumer Product Management team
    • Maintain a consumer digital product roadmap by leveraging market analysis of similar SaaS service offerings, competitive knowledge, and customer research
    • Focus on product innovation by bringing forward enhancements and launching new products as needed to meet the product road map based on the company's strategic plan
    • Develop and own implementation and management of consumer digital products
    • Work closely with frontline staff to understand customer behavior and preferences in order to define and develop a strong digital customer experience
    • Evaluate new and existing product opportunities and bring forward proposals for products to optimize and expand the banks offering
    • Regularly review and evaluate the digital landscape comparing features, pricing, design, and overall competitiveness
    • Maximize user experience and increase customer penetration through data driven analysis based on analytics and business intelligence tools
    • Lead development of product material such as procedures, user guides, customer communications and marketing
    • Provide product expertise to teams as needed across the organization and develop and promote internal training as needed
    • Drive utilization of digital banking products across the consumer segment
    • In coordination with the data team prepare product data tracking and present to management monthly
    • Perform additional duties as required
     
    qualifications:

    Qualifications:

    • College degree required
    • Ten plus years of industry experience, with a focus on SaaS or Technology offerings. Some understand of UX/UI design very helpful
    • Maintain effective communication with developers and/or programmers
    • Familiarity with SCRUM and Agile/Waterfall methodologies
    • Previous management experience
    • Ability to influence across the organization in a highly matrixed/cross-functional environment
    • Ability to prioritize multiple workflows
    • Strong analysis skills and ability to interpret and make data driven decisions
    • Excel, Word, and PowerPoint proficiency
    • Driven self-starter
     
    skills: Agile, Scrum, $0-50 million

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    skills

    Agile, Scrum, $0-50 million

    qualification

    Qualifications: 

    • College degree required
    • Ten plus years of industry experience, with a focus on SaaS or Technology offerings. Some understand of UX/UI design very helpful
    • Maintain effective communication with developers and/or programmers 
    • Familiarity with SCRUM and Agile/Waterfall methodologies 
    • Previous management experience
    • Ability to influence across the organization in a highly matrixed/cross-functional environment
    • Ability to prioritize multiple workflows
    • Strong analysis skills and ability to interpret and make data driven decisions
    • Excel, Word, and PowerPoint proficiency
    • Driven self-starter

    responsibilities

    Responsibilities 

    • Effectively manage, advise, and coach the Consumer Product Management team
    • Maintain a consumer digital product roadmap by leveraging market analysis of similar SaaS service offerings, competitive knowledge, and customer research
    • Focus on product innovation by bringing forward enhancements and launching new products as needed to meet the product road map based on the company's strategic plan
    • Develop and own implementation and management of consumer digital products
    • Work closely with frontline staff to understand customer behavior and preferences in order to define and develop a strong digital customer experience
    • Evaluate new and existing product opportunities and bring forward proposals for products to optimize and expand the banks offering
    • Regularly review and evaluate the digital landscape comparing features, pricing, design, and overall competitiveness
    • Maximize user experience and increase customer penetration through data driven analysis based on analytics and business intelligence tools
    • Lead development of product material such as procedures, user guides, customer communications and marketing
    • Provide product expertise to teams as needed across the organization and develop and promote internal training as needed
    • Drive utilization of digital banking products across the consumer segment
    • In coordination with the data team prepare product data tracking and present to management monthly
    • Perform additional duties as required

    educational requirements

    Bachelor's degree