e-billing specialist in washington

taylor adkins, tatum executive services
job type
US$ 90,000 - US$ 105,000 per year
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job details

washington, district of columbia
job category
Accounting & Auditing
job type
working hours
9 to 5
US$ 90,000 - US$ 105,000 per year
8 Years
reference number
taylor adkins, tatum executive services

job description

job summary:

This position will be responsible for all aspects of electronic billing in multiple offices with regards to providing an accurate and timely completion of assignments and inquiry responses while ensuring that all tasks and duties are completed within set guidelines and procedures. The E-Billing Specialist is expected to perform all job duties with a commitment to excellent client service while producing and promoting a quality work product.
Salary ranges up to $105K annually. Candidates MUST be in the Washington DC area, as the requirement is 3 days in the office each week.
Candidates must be vaccinated for COVID-19 (2 shots)

location: Washington, District Of Columbia
job type: Permanent
salary: $90,000 - 105,000 per year
work hours: 9 to 5
education: High School
experience: 8 Years



Coordinate all functions related to e-billing, including but not limited to:

- Set up clients new to e-billing on appropriate e-billing software, and e-Billing Hub. This requires timely communication between E-Billing Specialist and client, as well as many times with appropriate firm personnel and the third-party e-billing system representatives.

- Assist E-Billing Manager with training the billing staff on usage of each individual e-billing system and promote knowledge sharing within department. Assist the staff with complex billing situations and troubleshooting e-billing issues.

- Work closely with Frontline e-billing team and assist E-Billing Manager in training and monitoring their work.

- Understand and ensure compliance with all e-billing requirements. Communicate requirements to appropriate firm personnel and offer training where needed.

- Upload invoices into appropriate third-party e-billing systems on an as needed basis, as well as creating custom ledes98B files if necessary.

- Review and analyze rejected invoices, as directed, to determine how to correct the invoices in the appropriate manner.

- Assist E-Billing Manager in the preparation of monthly reports on the bill status of all invoices in e-billing through acceptance. Follow-up with Partners, clients, billing staff and accounting as necessary regarding compliance with Outside Counsel Guidelines, e-billing setups, rejections, and short payments.

- Coordinate with the Billing Partners on entering matter id's and/or rates in Elite and the e-billing systems.


The E-Billing Specialist should respond to internal and external inquiries in a timely manner. The E-Billing Specialist should also be able to analyze and resolve work problems and assist team members as needed. The E-Billing Specialist will back-up IP Billing Analysts as needed and should stay familiar with department procedures and policies.

- Coordinate all the functions necessary for proper billing according to Department procedures, applying good accounting principles, using proper internal control procedures and good judgment.

- Independently work on special projects and oversee special tasks as required.

- Analyze complex client billing arrangements and effectively manage for purposes of creating accurate invoices and adherence to outside client billing guidelines.

- Develop and maintain positive working relations with attorneys, clients and colleagues.

- Ensure adherence to Firm policies.

- Propose new policies and procedures in enhancing the process.

- Maintain documentation of e-billing policies and procedures.

- Back-up for the Billing and Intake Compliance Administrator for the setup of Outside Counsel Guidelines in OCG Live.



- Effectively communicate both verbally and in writing with a variety of customers (lawyers, accountants, secretaries, clients, IT, etc.).

- Effectively multi-task in a fast-paced environment and adapt to changing priorities, deadlines and work demands.

- Anticipate work needs and follow through with minimum direction.

- Excellent organization skills.

- Effectively work within a team environment with minimal supervision.

- Adapt to client changes.

Communication: Must be able to effectively communicate both verbally and in writing with a variety of customers; to converse tactfully over the telephone; to liaison with both external and internal customers; and be able to exchange information within the department for reporting and informational purposes.

Analysis: Ability to analyze and reconcile between the firm's billing system and the third-party e-billing systems. Must be able to recognize cause for discrepancies between the two systems, and using independent judgment and discretion, must be able to negotiate an agreed upon resolution between firm and client. Must be able to customize ledes98B files.

Technical: Minimum of 5 years of experience with applicable law firm billing software is required, at least 3 of which is with Elite Enterprise/3E. E-billing experience is required with CounselLink, T-360, Legal Tracker, Onit, CouselGo, Passport and Ascent with e-Billing Hub experience preferred. Working Excel, Windows and Word experience is required. Ability to organize high volume of workflow, work independently, make decisions and problem solve using good judgment, multi-task, meet deadlines, attention to detail.


BA in accounting or business-related field with applicable accounting courses preferred


Minimum of 5 years of legal billing experience required. Minimum of 3 years of E-billing experience required.

skills: Billing

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.