residential loan servicing manager in waltham

amy glashow, tatum executive services
job type
US$ 95,000 - US$ 110,000 per year
apply now

job details

waltham, massachusetts
job category
job type
working hours
8 to 5
US$ 95,000 - US$ 110,000 per year
5 Years
reference number
amy glashow, tatum executive services

job description

job summary:

Tatum is partnering with an outstanding growing community bank in the Metrowest area who is looking for a Residential and Consumer Loan Servicing Manager to join their dynamic team. If you have outstanding client services and relationship building skills this role is for you.

location: Waltham, Massachusetts
job type: Permanent
salary: $95,000 - 110,000 per year
work hours: 8 to 5
education: Bachelor's degree
experience: 5 Years
  • Oversee the management of the loan servicing areas
  • Ensure department adheres to all Service Level Agreements for loan boarding, funding, and system maintenance.
  • Continuously assess and evaluate servicing systems, technologies and procedural requirements for the Lending areas; make recommendations to improve the operating efficiency of the department and implement the same.
  • Supervise the training and cross training of department personnel to keep them informed of policy, procedure and regulatory changes effecting the department. Motivate, encourage, develop and foster a sense of collaboration in department staff.
  • Oversee the preparation of numerous reports to internal departments and external regulatory agencies, specifically Board of Directors, HMDA, CRA, HUD, FDIC, Investors and Bank Commission, to ensure accuracy, integrity and timeliness of reports.
  • Responsible for audit result responses and implementations, including the coordination with appropriate departments regarding communication resulting from audit and or compliance regulation amendments.
  • Coordinate training of department staff with Auditing, Compliance and Training Departments as required. Maintain and update all FDICIA related controls, tests and documentation; ensuring compliance of same.
  • Bachelor's degree
  • 5+ years' management experience;
  • 5+ years loan servicing experience in residential and consumer lending.
  • Excellent customer service skills
  • Must have experience in the following areas: secondary markets, investor reporting, tax service, flood service, home equity loan administration and core loan systems.
  • Strong communication, organizational, analytical and interpersonal skills.

To apply send resumes to: amy,

skills: Loan Administration, Consumer Lending, Loan Review

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.