supporting you throughout this global crisis.

Karen_Headshot

message from karen fichuk

Here at Randstad, we are dedicated to supporting you in safely working during this new normal. And we recognize that the decision to make changes will be done so when the moment is right for you. No matter where you are in the pandemic, Randstad pledges to help foster connections, address the concerns of workers, and most importantly, maintain the health and safety of our global workforce. We are here to support and lead you as we all move forward working in the new normal.

I wish you all the best. Stay safe, and stay healthy.

All the best, 

Karen Fichuk
CEO, North America
Executive Board Member

what we’re doing, how we can serve you and the way forward

We’ve worked hard to meet our candidates’ and clients’ needs for 60 years — through natural disasters, economic hardships and major global shifts — and we have no plans of stopping now.

We have been taking big steps to put the health and safety of our employees, clients and candidates first. In this rapidly changing and unprecedented time, your business’s stability and success is important to us. We know how challenging it can be to manage the state of constant change, and we’re proud to stand with you through it. Here’s an overview of some of the ways we can help:

business continuity solutions

Operations are disrupted as companies scramble to respond to health and safety guidelines. In addition to the supplies we are shipping out to ensure workplace safety, our expert advisors will continue to partner with you to develop evolving plans and potential solutions.

work environments

COVID-19 has shifted many work environments to virtual settings. Let us help you manage the transition, infrastructure and maintenance. In addition, as businesses make the decision to safely get back to work in a traditional setting, we can help with guidelines and best practices.

hiring the right people

We’re facing an unprecedented evolution in labor needs. Our recruiters are prepared to fill your business’s newfound staffing necessities — fast.

 

FAQ for employers

  • can tatum still help me hire during the coronavirus outbreak?

    Tatum's top priority is providing a safe and healthy work environment for all. Our executive team has created a coronavirus task force to manage all concerns and issues related to COVID-19, and we'll provide updates as information becomes available and decisions are made.

    We're focused on communicating prevention and mitigation steps as recommended by the U.S. Department of Health and Human Services, the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to prevent the spread of the virus.

    We also remain committed to working with our clients to address known issues and respond to their business needs, while maintaining a safe, healthy and productive workforce. Our business continuity planning team is monitoring the impact of coronavirus and will make recommendations as the situation develops.

  • what is tatum doing in response to COVID-19?

    Tatum recruits in a variety of market conditions, including tight labor markets and specialized skill environments. While following guidance from health authorities, we'll ensure our partners and consultants continue to meet the needs of our clients and customers in the safest and most effective manner possible.

    We recognize employers may have concerns about hiring at this time. Tatum is thoroughly screening candidates and potential hires to ensure your organization and employees are protected.

  • we have specific protocols and requirements to screen employees. will tatum’s interim executives adhere to those guidelines?

    We work with a large and diverse group of employers, so we’re accustomed to working with each of our clients to respond to their unique needs. We can work with you to develop compliant and pertinent protocols for your work environment while adhering to all applicable laws and health guidelines.

    Our dedicated health and safety team is leading our response to COVID-19 and ensuring that we follow the current best practices to keep you and your employees safe.

  • is tatum vetting talent before sending them to work for me?

    Absolutely. Tatum is currently vetting all consultants, partners and employees before they are cleared to work for a client. Before candidates start an assignment, they must undergo a thorough vetting process — no exceptions will be made.

    We're screening for factors including but not limited to:

    • whether they've travelled recently, particularly to high-risk locations
    • any known contact with a person who's been exposed to COVID-19
    • display of symptoms like cough, fever, etc.
  • what is tatum doing to prevent exposure to COVID-19?

    We're enforcing strict measures to keep our employees and candidates safe. We are enforcing protective measures for our employees and taking added precautions when vetting candidates.

    • Tatum branches and corporate employees are voluntarily working from home. 
    • Business travel outside the U.S. is restricted for all Tatum employees until further notice.
    • We will not place leaders who have been identified as at-risk following our vetting procedures.
    • We will be thoroughly screening candidates based on their travel history and signs of illness.
    • We will ask anyone who has recently travelled, shown symptoms of illness or been in contact with someone who tested positive for COVID-19 to self-isolate for 14 days.
    • Tatum employees are expected to follow Health Department guidelines to prevent the spread of COVID-19.
  • what is tatum doing to ensure workers don’t bring the virus into my workplace?

    Tatum is promoting responsible behavior among all our workers. We are committed to informing, educating and driving awareness about CDC and WHO prevention guidelines, like social distancing. Additionally, we're working with clients to develop appropriate protocols so that all work environments align with best practices.

    Without exception, we are thoroughly vetting consultants and partners before they're cleared to work with you. If you believe an existing consultant may have been exposed to the virus or if a situation arises where you need assistance urgently screening a consultant or partner for any reason, please reach out to your Tatum contact for immediate support.

  • are tatum employees allowed to travel?

    Business travel to at-risk areas identified by the CDC is restricted for all Tatum employees. Non-essential travel has been suspended in the U.S. between now and April 17, 2020. Client-related travel must be approved by the client and Tatum’s business leadership.

    Any Tatum employee (internal or acting as a consultant or interim executive) returning from personal travel to a restricted country, travel aboard a cruise ship or who had a travel layover in a restricted country is required to provide relevant travel and health information before going to the office or a client site. Individuals may be required to stay at home and self-monitor for symptoms for the CDC-recommended 14 days, depending on their responses.

  • if a consultant, partner or interim executive tests positive for COVID-19, are they required to let us or tatum know?

    We require all of our corporate employees, partners and interim executives to inform their leadership or Tatum representative if they contract coronavirus. We will seek necessary voluntary consent to disclose personal information to our clients in this event.

    If consent is withheld, Tatum will provide clients with as much information as possible to allow you to take the necessary steps to protect your workforce without violating legal obligations owed to our employees. For example, we will provide information about the date, time and location of the potential exposure, but we may be unable to disclose an employee’s name.

  • can tatum recommend best practices to mitigate and prevent the spread of COVID-19?

    Governments and health agencies are best positioned to determine the appropriate measures that should be followed at this time. We are following recommendations from organizations like the WHO and CDC, and we're adhering to their guidelines for mitigation and prevention.

    Steps we’re taking include:

    • communicating steps to employees, consultants, partners and interim executives to prevent the spread of COVID-19
    • instructing employees and talent to wash hands their hands frequently
    • sanitizing work areas frequently, especially high-traffic areas
    • providing disinfectant and hand-sanitizer to employees in their work stations
    • enforcing 14-day self-isolation for anyone who has recently traveled outside the U.S., been exposed to someone who has COVID-19 or shown any cold or flu symptoms

    If you need assistance implementing emergency health and safety measures to prevent the spread of COVID-19 in your workplace, our team is here to help. 

    For additional information on current best practices we are following, please refer to these organizations:

  • what is your company’s plan to sustain your business and have the ability to support your clients? What is tatum’s plan to sustain business during the COVID-19 pandemic?

    We have a robust business continuity plan in place, built on three pillars:

    • Prevention: We're monitoring the situation and communicating with federal, state and local health authorities to ensure our employee safety measures are aligned with recognized best practices and official mandates. Our primary concern is — and will always be — the health and safety of all our employees.
    • Preparedness: We have a designated business continuity planning coordinator to lead contingency planning efforts. Meanwhile, our full-time vendor risk management group is proactively coordinating with critical business partners and service providers to minimize the risk of business disruptions.
    • Response: Our crisis management team and business continuity steering committee are overseeing key decision-making related to the global pandemic. We're also working to assist our customers with their own in-house business continuity planning.
  • can i ask an interim executive to work from home?

    In the current climate, we understand that you may be required or feel more comfortable if all your employees, including interim leadership, work remotely. Please contact your Tatum representative to ensure that the proper protocols are in place, and that your interim leadership have the tools they need to be effective remotely. We will do everything in our power to make sure the transition goes smoothly.

 

resources for employers

We’ve assembled some resources to help you keep your workforce healthy. We will add more as the situation develops, so please refresh this page periodically. 

additional resources for employers

safely back to work in the new normal: read the HR services industry recommendations

read more
 

FAQ for tatum talent

  • i may have been exposed to COVID-19. what should i do?

    If you are concerned about hygiene in your work location, please notify your local Tatum representative to determine a solution. If appropriate preventative measures are not in place at your worksite, this is a valid concern that we will address urgently. Examples of improper hygiene in your location may include: the soap dispenser in the bathroom being empty frequently, a lack of hot water or a lack of hand sanitizer stations in your workplace, among other concerns.

  • if i'm sick or display symptoms of COVID-19, can i take a sick day?

    Yes.

    If you're showing any signs or symptoms of being sick, please stay home and self-isolate for 14 days. Symptoms to look out for include: fever, sore throat, coughing, difficulty breathing, vomiting, diarrhea, severe headaches and ear pain.

    If you are sick or think you may be getting sick, contact your local Tatum representative and/or your client's leadership to report your absence and discuss next steps.

  • if my current work location closes, what happens?

    If such a situation arises, please reach out to your Tatum representative to discuss the details, including how long the closure may last. Tatum will also make every attempt to help you find another assignment during the closure.

  • will i be paid if i don’t go to work?

    Each situation is unique based on your location, assignment and other factors. You may be eligible for a leave of absence (paid or unpaid) or sick leave depending on federal legislation in your location. If you are unsure if you are eligible for leave, please contact your Tatum representative. They will work with you to determine the best option available to you.

  • how can i avoid getting sick?

    The most effective way to stop the spread of coronavirus is to wash your hands often, and follow the proper technique. You can follow these guidelines to reduce your risk of infection, and prevent spreading the virus to others:

    • Wash your hands frequently with soap and water for at least 20 seconds.
    • Use alcohol-based sanitizer if soap and water are not available.
    • Limit contact with others (for example, avoid shaking hands).
    • Avoid touching your eyes, nose or mouth with unwashed hands.
    • Regularly clean high-touch surfaces and devices that you handle frequently.
    • Avoid close contact with people who may be sick, especially if they have a fever, cough or difficulty breathing.
    • Do not share snacks from packets or bowls that are shared with others.
  • should i update others in my workplace about my health?

    If you are concerned about hygiene in your work location, please notify your local Tatum representative to determine a solution. If appropriate preventative measures are not in place at your worksite, this is a valid concern that we will address urgently. Examples of improper hygiene in your location may include: the soap dispenser in the bathroom being empty frequently, a lack of hot water or a lack of hand sanitizer stations in your workplace, among other concerns.

  • am i required to tell others about my future or past travel plans?

    Yes. Please inform your Tatum representative, your leadership and your immediate circle of contacts about future travel plans, and travel that has occurred in the past 14 days. We need to know if you have traveled outside the U.S., if a member of your household has travelled outside the U.S., or if you have come in contact with someone who has been diagnosed with coronavirus or is currently (or previously has been) subject to quarantine.

    We also ask that you cooperate with requests or questions regarding your travel history. If you have any concerns about a client inquiry, please contact your Tatum representative.

  • if i contract COVID-19, what's required for me to return to work?

    You may be required to provide some form of medical clearance before returning to work. Requirements will depend on your employer and contract. Please contact your Tatum representative to determine what documentation or other information is required before you may return to work.

  • will tatum notify the leadership at my workplace if i'm sick or have been exposed to COVID-19?

    You should continue to notify your Tatum representative and fellow leaders of any absences or if you are unable to work.

    As containing the spread of coronavirus is of the utmost importance, in the event that you test positive for COVID-19 or have been exposed to the virus, you are required to notify your Tatum representative and self-isolate for 14 days starting immediately.

  • if i get sick, will i be eligible to return to my current assignment?

    You will remain an employee of Tatum, and we will work together to determine the best way for you to return to work. If your previous assignment is unavailable for you to return to for any reason, you will be eligible to apply to other assignments through Tatum.

  • can i work from home?

    In some cases, a work from home arrangement may be possible. These arrangements will be made on a case-by-case basis and are dependent upon the company you are assigned to, your job duties, the company’s requirements, technological capabilities and other factors. Please reach out to your Tatum representative to determine if a remote work solution is possible for you.

  • my current worksite is not following best hygiene practices. who should i address this concern with?

    If you are concerned about hygiene in your work location, please notify your local Tatum representative to determine a solution. If appropriate preventative measures are not in place at your worksite, this is a valid concern that we will address urgently. Examples of improper hygiene in your location may include: the soap dispenser in the bathroom being empty frequently, a lack of hot water or a lack of hand sanitizer stations in your workplace, among other concerns.

  • with the spread of COVID-19, i don't feel safe coming into work. what should i do?

    As the situation surrounding COVID-19 is evolving rapidly, we understand your concerns. However, we encourage you to reach out to your Tatum representative to discuss your concerns and if alternate options are available.

  • how long do i have to stay home if i'm diagnosed with COVID-19?

    If you test positive for COVID-19, you must stay isolated (quarantined) for a minimum of 14 days. Depending on your contract, you may be required to provide some form of medical clearance before returning to work after testing positive for COVID-19.

 

resources for tatum talent

From ways to find a new role to tips for staying productive while working remotely, these resources will help you stay focused and healthy during this difficult period.